Where to place your diffuser Bedside, sideboard, desk or on a shelf: the choice is yours. We suggest placing it on a stable, flat surface away from carpet and curtains, and to avoid accidents, keep it well away from children and pets. For better scent dispersal, position it away from a wall, and be mindful of air-conditioning. 

What to put in your diffuser
Only use 100% essential oils in your diffuser. An essential oil diluted with carrier oil could damage your diffuser, eroding the ultrasonic plate and causing it to malfunction, while using a synthetic perfume oil, for example, simply won't have the therapeutic benefits.

Dilution advice
We recommend using between 5 - 15 drops of essential oil, depending on the size of your space and the blend. Aromatic base note oils like myrrh, vetiver or patchouli require fewer drops while top note oils like citruses tend to evaporate faster.

Only use the supplied power cable
When choosing an Appellation diffuser, you have the option of 4 types of A/C power cables, with a plug to suit you. But, if you're wanting an additional power cable to move your diffuser around the home, studio, retail store or office, we offer a choice of extra cables, compatible with all of our diffusers. Buy online ▸

Tap water is perfectly OK
Take care while filling or emptying the reservoir to avoid water entering the open air valve on the side (place your finger over the valve just in case). Avoid turning the diffuser on when the reservoir is empty or adding water while the diffuser is operating, too.

Clean your diffuser regularly to keep it running smoothly. Here's how:

Disconnect the power supply, remove the cover & reservoir lid.

Pour out any remaining water. Take care to avoid water entering the open air valve on the side (place your finger over the valve just in case).

Clean the water reservoir and ultrasonic plate. Use a soft, damp cloth to wipe the inside of the water reservoir. It's best to avoid touching the ultrasonic plate (the small circular indent).

Rinse the cloth, repeat and let all parts air dry.

There's no mist

Firstly, power off. Check that there is adequate water in the water reservoir. If it's empty, the diffuser will not mist. If the water level exceeds the maximum 120ml water level line, mist will not disperse. If this doesn't solve the problem, try emptying the reservoir and following the cleaning instructions. That ought to get things going again.

Water is spilling out

Firstly, power off. Check the temperature. If it's too low or humidity is too high in the room, mist can condense and form water droplets. Next, remove the stone cover and check that the water reservoir lid is securely attached.

The diffuser was knocked over

Firstly, power off and unplug. Remove the stone cover. Pour out any remaining water, taking care not to let any enter the valve. Lightly shake the diffuser to drain any water collected inside, gently dry with a cloth and air dry for 24 hours.

I can't smell anything!

Don’t worry. Your nose is not broken. Nor is the diffuser. You’re simply experiencing olfactory fatigue, also known as nose blindness. Read more about this curious phenomenon in our Journal.